Protecting the Privacy of Information

Protecting the Privacy of Information
Copyright © 2011 by HCC Specialty Underwriters, Inc. is committed to protecting the privacy of our clients. This privacy policy (the Policy) discloses our information use policies and practices on the TotalEvent Web site (the Site). This Policy does not govern our information collection practices offline or on any other Web sites owned or operated by By using the Site, you are accepting the practices described in this Policy and agree that you or your company (you) will be bound by these terms and conditions. Please read this Policy and keep it for your records.

Strict security measures takes the security of information very seriously and has established security standards and procedures to prevent unauthorized access to customer information. These standards exist for both our physical facilities and our online services.

Limited employee access
To protect you, has policies and procedures to limit employee access to information to only those employees with a business reason for accessing such information. educates its employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee responsibilities regarding customer information.

Information Collection and Use by collects the following types of information about you or your business:

  • Identifiable information which includes contact information such as your business name, address, e-mail address and phone number, from applications and other forms and information that you provide to us on the Site and via e-mail. This information is used to respond to or process your request, accurately identify you, protect and administer your account.
  • Financial information which includes your transactions with, such as your account balance, and payment history. This information is used to respond to or process your request. has established procedures in an attempt to ensure that the financial information we collect is accurate, current and complete. is committed to working with you to promptly correct any inaccurate information.
  • Standard non-personal information about visits to the Site, such as date and time visited, Internet provider address, city, state and country may be collected automatically by's web servers. This information is used for internal purposes and to compile statistics on Site usage. also uses your information for internal business purposes such as helping us design or improve our products and services and the Site. may use information to offer additional products and services, which may be of interest to you or your company. You may choose not to have your information used for such purposes.

The selective sharing of information with third parties discloses identifiable and financial information to third parties in order to complete transactions initiated by you or when you request or authorize the disclosure, to provide requested products and services, or if the disclosure is required by law or another reporting obligation. We disclose personal and financial information to nonaffiliated third parties who perform services on our behalf, such as data analyses, bill payment, mail house services, printing and account statements, collection services, credit reporting agencies, and financial auditors. At times it is necessary to disclose information to enforce or apply the terms and conditions of any agreement has with you and to protect the rights, property, or safety of, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction as well as cooperating with law enforcement agencies, even without a subpoena, warrant, or other court order. Please note, all information about you may be transferred to a new owner if is sold, merges, or ceases operations or information is otherwise required to be transferred as an asset may share information within the family of companies, as well as with unaffiliated third parties external to You may choose not to have your information shared with the family of companies or these third parties by opting out of such sharing.

Whatever the reason for sharing information, we require strict confidentiality by the receiving parties and limit the use of the information to the purpose for which it was disclosed.

In order to enhance your experience on the Site, uses cookies. For example, may use cookies to store your preferences for certain kinds of information. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.

The Site may contain links to third-party Web sites. These linked Web sites are not endorsed by and are not under's control. is not responsible for and cannot make any assurances regarding the content, privacy practices, or other policies or practices of the operators of such Web sites.

To opt out
If you would like more information about your information sharing options, or wish to opt out of information sharing with affiliates or certain third parties or certain uses by as described above, please email We will comply with your request as soon as reasonably practical after we have received your opt out request. Please note, changes to your preference are not retroactive. If you have previously opted out, please be assured that your election will remain effective. You do not need to contact us unless you wish to change your election.

If you are comfortable with's handling of information it collects, you do not need to take any action at this time.

Access to information
If you would like to review and/or change information about you kept in our files, please email will endeavor to make all corrections within ten (10) business days.

For more information
Comments or questions about the Site or this policy should be directed to: